There comes a time, it seems, in most people’s career lives, when they begin to feel certain indistinct yearnings…for what? Often, it’s for new experiences — which typically bring with them renewed excitement and, not uncommonly, the promise of greater compensation.
So, yeah — it’s normal. Most people seem to want to advance — they want to grow, personally and professionally. Maybe it’s for the status — new jobs come with new titles. Maybe its for positioning — it not a new job, a new title at the same employer can help set-up a candidate for being hired at the next level by a new employer. Makes sense.
What doesn’t make sense is how many people in leadership positions are in absolutely above their heads. Remember the Spiderman creed? — “With great power comes great responsibility.” It’s true.
Now, I’ve been a working stiff in one form or another for right around a quarter of a century. And one mistake that I have seen people make over and over again is to fall for the allure of “career advancement” when, really, if they took a good, clean objective look at themselves — at what really makes them tick — they’d realize that being a leader is the last thing they really want to do. I’m of the opinion that realizing such self-truths is the furthest thing from an admission of failure; in fact, if anything, it’s the opposite — a truly admirable acceptance of where one is not only most effective, but happiest.
That said, people will still think they want to be in charge. So, for those considering a jump to the next level, I offer the following advice, gathered from my years in the chair both as a troop and as a director of troops. Take it for what it’s worth, in the spirit in which it is intended.
“Melfo’s List”
1. Keep it real.
- Be genuine – be yourself. Don’t check your values – or personality – at the door.
- Don’t confuse your title with your importance.
- Always measure organizational aspirations against reality.
2. Your people are your most important asset. Value your people. Never forget that your staff is the group of people who count on you, and upon whom you rely. Never confuse their humanity with their defined organizational roles. Learn them as well as you learn your job.
3. Don’t make assumptions. Assumptions create arbitrary limitations. There are enough facts out there to get to the truth – when you have questions, go after the answers.
4. Critique yourself. Weigh the choices that you make against what added value they will bring to your organization. Most projects can always be better – what you are unable to accomplish this round try to accomplish in the next.
5. No one has all the answers. When that someone is you, don’t let it paralyze you. It’s always better to be doing something than nothing.
6. There are leaders and there are followers. Followers want to be led. Give them what they want.
7. Live and work in “active tense.” Managers manage. Leaders lead. Otherwise, it’s just a label.
8. Your title does not turn you into a leader – your actions do. If you’re in a leadership position, and you don’t know what a leader is, find out. If it isn’t what you want to do, get out of it. People who prefer to follow don’t like to lead. And everyone sees it.
9. One of a leader’s primary roles is to identify and cultivate new leaders. The difference between leaders and supervisors is that leaders teach and mentor, while supervisors delegate and watch.
10. Keep your perspective. Know when you’re breaking new ground vs. maintaining. Your decisions need to be different depending on your positioning. Always know whether you are designing a house, putting on an addition, painting a wall, or replacing the roof.
11. Maintain objectivity. Sometimes really great ideas just aren’t the right thing to do (because of timing, resources, competing priorities, etc.). Do the best you can with what you have at the best time to do it for your organization.
12. Assess your landscape. Your best colleagues can sometimes be individuals who you don’t necessarily work with directly.
13. Avoid paranoia. If you aren’t noticed for everything you contribute, it doesn’t mean you’re being ignored. Administrators pretty regularly “act out” when you do something they don’t know about – even if it’s a really good thing for the organization. Avoid internalizing their control issues.
14. Know your limitations.
- Only you know how much guidance you need to be effective. Ask for it.
- Likewise, only you know how much autonomy you need. Demand it. If you feel a strong need for guidance, and not much of a need for autonomy, you probably should avoid leadership roles.
15. “With great power comes great responsibility.” — Spiderman creed, Stan “The Man” Lee
Use your power wisely and responsibly. Do no harm. Accept that responsibility comes with obligations.
- Leaders make decisions. If you don’t like to make decisions, avoid leadership roles.
- Leaders must be comfortable with some degree of chaos. If you aren’t, avoid leadership roles.
- Leaders must be comfortable with conflict on many levels. If conflict makes you feel like pulling your hair out, or running away and hiding — avoid leadership roles.
- Leaders are not always right. If you’re afraid to make mistakes, or intolerant of your staff making mistakes, or unwilling to accept that mistakes are learning opportunities, avoid leadership roles.
16. Don’t project the organization’s internal issues onto your external audience. Organizations easily get caught up in their own drama. Remember that the people you are trying to reach – your customers, your audience and your constituencies – have full lives of their own, of which your organization’s mission is just a small part. For most of our customers, we are a mention in the credits of the movie of their lives.
17. The “organization” is nothing without the individuals who make it work. You are the organization. While an organization may have a history, its history is no more than an accounting of the decisions made by the individuals who preceded you. Organizations do not have wills of their own – the “will” comes from the leaders. They go where their leaders decide they go.
18. America is a democracy; the workplace isn’t. Weigh your decisions carefully, but make sure you make the decision that is best for the organization vs. the decision that will be the most popular. They are rarely the same; when they are, count it as great day.
19. The importance of any decision is directly proportional to its impact on the lives of the people within the organization. An organization is only as strong as its people, and the loyalty of those people to its mission. You can’t say that “what’s best for the organization will be best for its people in the long-run” unless you make the best decisions.
20. Have fun. Find a way. “Make the train ride as interesting as you can.”